Health work rights, roles and responsibilities
Health work rights, roles and responsibilities
Health worker rights include the expectation that employers and managers in
health facilities:
- assume overall responsibility to ensure that
all necessary preventive and protective measures are taken to minimize
occupational safety and health risks;1
- provide information, instruction, and
training on occupational safety and health, including;
- refresher training on infection prevention
and control (IPC);
- use, putting on, taking off and disposal of
personal protective equipment (PPE);
- provide adequate IPC and PPE supplies (masks,
gloves, goggles, gowns, hand sanitizer, soap and water, cleaning supplies) in
sufficient quantity to those caring for suspected or confirmed COVID-19
patients, such that workers do not incur expenses for occupational safety and
health requirements;
- triage, test, and treat patients, and to
share IPC information with patients and the public;
- provide appropriate security measures as
needed for personal safety;
- provide a blame-free environment in which
health workers can report on incidents, such as exposures to blood or bodily
fluids from the respiratory system, or cases of violence, and adopt measures
for immediate follow up, including support to victims;
- advise health workers on self-assessment,
symptom reporting, and staying home when ill; 1 Including implementation of
occupational safety and health management systems to identify hazards and
assess
- maintain appropriate working hours with
breaks;
- consult with health workers on occupational
safety and health aspects of their work, and notify the labour inspectorate of
cases of occupational diseases;
- • allow health workers to exercise the right to
remove themselves from a work situation that they have reasonable justification
to believe presents an imminent and serious danger to their life or health, and
protect health workers exercising this right from any undue consequences;
- not require health workers to return to a
work situation where there has been a serious danger to life or health until
any necessary remedial action has been taken;
- honour the right to compensation,
rehabilitation, and curative services for health workers infected with COVID-19
following exposure in the workplace – considered as an occupational disease
arising from occupational exposure;
- provide access to mental health and counselling resources; and
- enable
cooperation between management and health workers and their representatives.
Health workers should:
- follow established occupational safety and
health procedures, avoid exposing others to health and safety risks, and
participate in employer-provided occupational safety and health training;
- use provided protocols to assess, triage, and
treat patients;
- treat patients with respect, compassion, and
dignity;
- maintain patient confidentiality;
- swiftly follow established public health
reporting procedures of suspected and confirmed cases;
- provide or reinforce accurate IPC and public
health information, including to concerned people who have neither symptoms nor
risk;'
- put on, use, take off and dispose of PPE
properly;
- self-monitor for signs of illness and
self-isolate and report illness to managers, if it occurs;
- advise
management if they are experiencing signs of undue stress or mental health
challenges that require supportive interventions; and risks to health and
safety; IPC measures; and zero-tolerance policies towards workplace violence
and harassment.